Reference

How cv87 Handles Your Personal Information

This Privacy Policy sets out exactly what data cv87 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data handlingYour right to access and deleteDirect contact for data requests

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DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we handle your bKash, Nagad or Rocket payment details, our support team is the right place to start. Use any of the channels below and include your registered account email so we can locate your record quickly.

Team online

Email Support

Send your data request or privacy concern to our support email. Include your account email and the specific data you are asking about so we can respond without delay.

Live Chat

Our live chat is available directly from your account dashboard. Start a session, select the privacy or account topic, and a support agent will handle your request.

Account Help Centre

The Help Centre inside your account lists the steps to submit a formal data access or deletion request, including how to verify your identity before we process any change.

What We Collect and Why We Collect It

cv87 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide — name, contact information, and the wallet identifier you use for bKash, Nagad or Rocket transactions. We collect this to process your deposits and withdrawals, verify your identity as required, and keep your account secure.

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Each time you log in, we also record device type, IP address, and session activity to detect unusual access patterns and protect your wallet. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad or Rocket is handled only to
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complete the transaction and confirm it in your account history — we do not store your full mobile wallet PIN or password at any point. Where we work with third-party service providers to operate the platform, those providers are bound by data-handling terms consistent with this
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policy. Your continued use of cv87 constitutes acceptance of this policy, though your access and the rights available to you depend on local law and the eligible regions we serve. If you believe any information we hold is incorrect, you can request a correction through our
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support channel at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage What You Share

Every piece of information you share with cv87 — from your account registration details to the Rocket or Nagad number linked to your wallet — is handled with a specific purpose. We do not collect data we do not need, and we do not keep it longer than the purpose requires. Here is how the four main areas of data handling work on this platform.

Account Security

Login sessions are protected by OTP verification sent to your registered mobile number. Unusual access attempts trigger a security hold on your account until you re-verify your identity.

Cookies and Device Data

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies help us understand how the platform is used — you can manage these in your browser settings.

Payment Data Retention

Transaction records for bKash, Nagad and Rocket payments are retained as long as needed for account reconciliation and any dispute resolution. We do not retain your wallet PIN or authentication credentials.

Data Access and Deletion

You can request a full export of the data we hold on your account, or ask us to delete your record entirely. Deletion requests are processed after identity verification, subject to any legal retention obligations in your region.

Frequently Asked Questions About This Policy

Below are the questions we hear most often about how cv87 handles account data, payment privacy and your rights as someone who uses this platform. If your question is not covered here, our support team can help through live chat or email.

We collect your name, contact details, registered mobile number and the wallet identifier — bKash, Nagad or Rocket — you use for transactions. We collect only what is needed to run your account and process payments.

Your wallet number is used only to process your deposit or withdrawal. It is not shared with outside parties except where a payment processor requires it to complete the transaction on our behalf.

We keep account data for as long as your account is active and for a period after closure as required by applicable obligations in your region. Payment records are retained for reconciliation and dispute purposes.

Yes. Submit a data access request through our support email or live chat. Include your registered account email, and after we verify your identity we will provide an export of the data we hold.

Contact us through the Help Centre or live chat and select the account deletion option. We verify your identity first, then process the deletion, subject to any data we are legally required to retain in your region.

We use session and functional cookies to keep the lobby working correctly, and analytics cookies to understand platform usage. You can adjust or block non-essential cookies through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoDaily Spin Bangladesh InfoCv87 Glossary

How cv87 Handles Your Personal Information

Reach Us About Your Privacy

Email Support

Live Chat

Account Help Centre

How We Protect and Manage What You Share

Account Security

Cookies and Device Data

Payment Data Retention

Data Access and Deletion

Frequently Asked Questions About This Policy

01 What personal data does cv87 collect when I open an account?

02 Is my bKash or Nagad wallet number shared with anyone outside cv87?

03 How long does cv87 keep my account and payment data?

04 Can I request a copy of all the data cv87 holds about me?

05 How do I ask cv87 to delete my account data?

06 Does cv87 use cookies, and can I turn them off?

Privacy Policy

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