Reference

Terms That Govern Your cv87 Account

These terms set out what you agree to when you open and use a cv87 account, including how deposits via bKash, Nagad and Rocket are handled and what we expect from every account holder.

Applies to all account holdersCovers bKash, Nagad, Rocket paymentsSubject to local law and eligible regionsUpdated when policies changeContact support for any dispute
cv87 Terms That Govern Your cv87 Account
TERMS QUERIES HANDLED

How to Reach Us About These Terms

If any part of these terms is unclear — or you believe something on your account does not match what is written here — our support team is the right place to start. Raise a query through live chat, email or your account dashboard, and we will respond with reference to the specific clause that applies to your situation. Payment disputes involving bKash, Nagad or Rocket should include your transaction reference for faster resolution.

Live Chat Open the chat icon from any page on cv87. Quote your account ID and the clause you have a question about so the agent can respond precisely.
Email Support Send your terms query to our support address. Include your registered email, a brief description of the issue and any relevant payment reference from bKash, Nagad or Rocket.
Account Dashboard Log in, head to the Help section and raise a ticket directly. This keeps the conversation attached to your account record, which speeds up any payment or access review.
HOW WE HANDLE THIS

Account Security and Terms Enforcement

We enforce these terms consistently across all accounts. Below are the four areas where we apply the most active oversight — knowing these helps you keep your account in good standing and understand what triggers a review.

Payment Verification

Each bKash, Nagad or Rocket deposit is matched against your registered wallet number. Mismatches are flagged automatically and held for manual review before funds reach your account balance.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP or wallet PIN with anyone — we will never ask for them through chat or email.

Data Retention

We retain account and transaction records as required to handle disputes and comply with applicable obligations. You may request a summary of your account data by contacting support with your registered details.

Terms Change Requests

You cannot modify these terms individually, but if you believe a clause has been applied incorrectly to your account, raise it with support and we will review against the published version on this page.

Common Questions About cv87 Terms

These are the questions we hear most often about account eligibility, payment rules and what happens when terms are updated. Each answer refers to the relevant part of the policy above.

These terms apply to every person who opens or uses a cv87 account. Eligibility depends on your local law and the regions we currently serve — check before you register.

Funds sent outside a confirmed deposit request are flagged for review. Your account may be suspended while we verify the transaction. Always initiate the deposit from inside your cv87 account first.

Withdrawals must go back to the same wallet used for the matching deposit — bKash to bKash, Nagad to Nagad, Rocket to Rocket. This is a fraud-prevention step we apply to every account.

We update the effective date at the top of this page whenever terms change. We also aim to notify you through your registered contact. Continued account use after a change means you accept the new version.

Contact support via live chat or email with your registered details and a data request. We will provide a summary of the records we hold for your account within a reasonable period.

Open a support ticket through your account dashboard, cite the specific clause you are questioning and describe what happened. We review against the published terms and respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.